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Transforming Operations with an Integrated CMS
Big Kitchen is a high-volume catering service whose rapid growth began to be hampered by the limitations of its existing operational methods. Managing complex, multi-day orders, tracking perishable inventory, coordinating kitchen production, and scheduling dozens of staff and delivery vehicles were all reliant on a combination of spreadsheets and disconnected software, resulting in costly errors, food wastage, and chaotic scheduling during peak season. This fragmented process was unsustainable and prevented further market expansion.
Netroxe was brought in to architect and implement a single, custom, cloud-based Catering Management System (CMS) to act as the central nervous system for their entire business.
The CMS was built as an integrated platform, connecting four previously isolated functions:
The implementation successfully eliminated data silos and manual hand-offs, drastically reducing administrative overhead and error rates by over 30%. Big Kitchen gained the crucial ability to manage its inventory accurately, leading to significant cost savings. The centralized platform provides the management team with instant, analytical insights into profitability per event and overall operational efficiency, enabling them to scale their business aggressively and profitably while maintaining their commitment to quality food and service.
