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Catering Management System

Big Kitchen

Big Kitchen Catering Management System
  • Project Type:Catering Management System
  • Industry:Food & Hospitality
  • Services:CRM, Inventory, Production Planning, Logistics

Situation

Big Kitchen operated as a high-volume catering service provider, managing complex orders for corporate events, weddings, and institutional clients. The business required seamless coordination between sales, inventory management, kitchen production, and delivery logistics to maintain quality and profitability.

Problem

  • Fragmented manual systems across different operational departments

  • Inventory mismanagement leading to wastage and stockouts

  • Production planning errors during peak service periods

  • Staff scheduling inefficiencies impacting service delivery

  • Limited scalability due to operational bottlenecks

  • Resource wastage from poor demand forecasting

Analysis

Netroxe designed a comprehensive solution addressing the complete catering lifecycle. The analysis identified four critical integration points:

  • Sales and CRM for customer bookings and order management

  • Inventory Management for real-time stock tracking and alerts

  • Production Planning for kitchen batch management and recipe costing

  • Logistics Coordination for staff scheduling and delivery optimization

A single-entry data system was essential to prevent duplication and maintain accuracy across all modules.

Implementation Strategy

  • CRM & Order Management Module for booking capture and customer relationship tracking

  • Real-time Inventory System with automatic reorder alerts and vendor management

  • Kitchen Production Planning with batch scheduling and recipe standardization

  • Staff and Delivery Scheduling with route optimization algorithms

  • Integrated Billing System connecting orders to invoicing

  • Comprehensive Reporting Dashboard providing operational insights and profitability analysis

Metrics

  • 30% reduction in order processing time and associated errors

  • Optimized inventory costs through accurate demand forecasting

  • Streamlined kitchen operations with automated production schedules

  • Improved profitability margins through reduced wastage

  • Enhanced capacity to scale operations during peak seasons